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Shipping & Returns

 

About our delivery service

DPD deliver within 2 working days (Monday - Friday). Please check email updates and or texts from DPD which will give you a 1 hour window for delivery. This can be changed via the link in the email to a time that suits you. We charge a flat rate of €5.00 for Courier delivery on orders under €100. Free Shipping within the island of Ireland on orders €100 and over.

Our Amber Jewellery and other items have FREE shipping. Please Allow 2 - 3 Working Days.

We use DPD couriers on all larger items. You'll get two emails, the first letting you know it's been collected from our ware house and is on it's way, the second from DPD giving you the tracking number and a 1 hour delivery window for the next day service.

We tend to use recycled packaging whenever possible. This is how we keep our prices rock bottom. New packaging costs a fortune!!

Please note: We don't ship orders on weekends and bank holidays.

These above charges are applicable throughout Ireland North and South.

 

 

Shipping Outside of Ireland

Shipping Rates Per Order

 Great Britain Main land

€8.00

Austria
Belgium
France (Including Monaco)
Germany
Italy 
Liechtenstein
Luxembourg
Netherlands 
Mainland Spain

€14.00

 

Shipping Details Below

 

 

UK Mainland Shipping - €8.00/Order. Allow 2 days for delivery - Email sent with tracking number and a 1 hour delivery window

Europe Zone 1/2/3 - €14.00/Order. Allow 3/4 days for delivery - Email sent with tracking number

Security

All credit card transactions from this site are processed using 128bit encryption using Stripe - PayPal is also available.

Returns Policy

In the unlikely event that the goods you receive from us are faulty or of the wrong specification, please notify us immediately and we will arrange a refund or exchange of goods. The refund will be carried out as soon as the goods have been received and checked.

Please note: You will have to bear the cost of the return postage and ensure that there is sufficient insurance to cover any damage which may be sustained in transit as it will be customers responsibility until we receive the goods. If the item was faulty or any item wrongly shipped, we will organize it to be collected at no cost to you. We highly recommend you use a Registered Service as items do go missing!!

We offer a free Return Service on items with a value of €100. Please call or drop us an email and we'll do the rest :-)

 

Returns Address:

Returns:
The Organic Cotton Shop
Coolcoulaghta
Durrus
Co. West Cork
Eire
P75 X070