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Shipping & Returns

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About our delivery service 

 

 

We deliver within 2 working days (Monday - Friday). Please check emails which will give you a link to track in real time. We charge a flat rate of €5.00 for Courier delivery on ALL orders under €100. Free Shipping within the island of Ireland on orders €100 and over. We subsidise our shipping as it costs slightly more and we also subsidise the cost of packaging so it arrives to you safely in our Eco Packaging

Please Allow Up To 2 Working Days but the service is very reliable - We ONLY ship within the island of Ireland to get maximum reliability on ALL our shipments large or small.

We use Fastway couriers and AnPost Express on all our deliveries now as we were losing too many with our standard 'free' or rather 'cheap' shipping alternative. You'll receive an email with updates before the order is shipped.

We tend to use recycled packaging whenever possible. This is how we keep our prices rock bottom. New packaging costs a fortune!!

Please note: We don't ship orders on weekends and bank holidays.

 

 

SECURITY

All credit card transactions from this site are processed using 128bit encryption using Stripe PayPal is also available.

Returns Policy

In the unlikely event that the goods you receive from us are faulty or of the wrong specification, please notify us immediately and we will arrange a refund or exchange of goods. The refund will be carried out as soon as the goods have been received and checked.

Please note: You will have to bear the cost of the return postage and ensure that there is sufficient insurance to cover any damage which may be sustained in transit as it will be customers responsibility until we receive the goods. If the item was faulty or any item wrongly shipped, we will organize it to be collected at no cost to you. We highly recommend you use a Registered Service as items do go missing!!

 

 

Returns Address:

Returns:
The Organic Cotton Shop
Durrus
Co. West Cork
Eire
P75 X070