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Shipping & Returns

 

About our delivery service

Express Next-day Delivery (2 hour predict delivery window) is FREE on all orders of €100 and over, or on any order when you opt to Click & Collect from our ware house. We charge €5.00 for Courier delivery on orders under €100.

Our Amber Jewellery and other items have FREE shipping. Please Allow 2 - 3 Working Days. You can opt in for a courier so you get a more reliable delivery (Best way)

We use DPD couriers on all larger items. You'll get two emails, the first letting you know it's been collected from our ware house and is on it's way, the second from DPD giving you the tracking number and a two hour delivery window for the next day service.

We tend to use recycled packaging whenever possible. This is how we keep our prices rock bottom. New packaging costs a fortune!!

Please note: We don't ship orders on weekends and bank holidays.

These above charges are applicable throughout Ireland North and South.

 

 

Shipping Outside of Ireland

Shipping Rates Per Order

 Great Britain

€8.00

Austria
Belgium
France (Including Monaco)
Germany
Italy 
Liechtenstein
Luxembourg
Netherlands 
Mainland Spain

€14.00

 

Shipping Details Below

 

 

UK Mainland Shipping - €8.00/Order. Allow 2 days for delivery - Email sent with tracking number and a 1 hour delivery window

Europe Zone 1/2/3 - €14.00/Order. Allow 3/4 days for delivery - Email sent with tracking number

Security

All credit card transactions from this site are processed using 128bit encryption using SagePay (Preferred method) - PayPal is also available.

Returns Policy

In the unlikely event that the goods you receive from us are faulty or of the wrong specification, please notify us immediately and we will arrange a refund or exchange of goods. The refund will be carried out as soon as the goods have been received and checked.

Please note: You will have to bear the cost of the return postage and ensure that there is sufficient insurance to cover any damage which may be sustained in transit as it will be customers responsibility until we receive the goods. If the item was faulty or any item wrongly shipped, we will organize it to be collected at no cost to you. We highly recommend you use a Registered Service as items do go missing!!

 

Returns Address:

Returns:
The Organic Cotton Shop
Coolcoulaghta
Durrus
Co. West Cork
Eire